Systems and ERP

Posts filed under Systems and ERP

"It's a known issue" -- and why that phrase should worry you, not comfort you
Systems and ERP
"It's a known issue" -- and why that phrase should worry you, not comfort you

"It's a known issue" is not the same as "it's being fixed" Someone on your team mentions, almost in passing, that the quoting tool sometimes duplicates line items when a customer is on a p

One page before you spend a dollar: what an ERP project charter actually needs
Systems and ERP
One page before you spend a dollar: what an ERP project charter actually needs

Most ERP projects fail before the first invoice is raised Not because the software was wrong. Because nobody wrote down, in one page, what the project was actually for — and six months lat

The 20 minutes of testing that would have caught your last system failure
Systems and ERP
The 20 minutes of testing that would have caught your last system failure

"It worked when we set it up" is not the same as "it works" Almost every SME system failure has the same origin story: it was tested by the person who built it, doing the thing they expect